Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
1. Introduction
2. Information We Collect
3. How We Use Your Information
4. How We Share Your Information
5. Cookies and Tracking Technologies
6. Data Security
7. Your Rights
8. Children's Privacy
9. Changes to This Privacy Policy
10. Contact Us
1. Introduction
At Grill Delights, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, place orders, or interact with us in any way.
We encourage you to read this policy carefully to understand our practices regarding your personal data and how we will treat it. By using our services, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, delivery address, and payment information when you create an account or place an order.
- Order Information: Details about the products you purchase, order history, and dietary preferences.
- Technical Information: IP address, browser type, device information, and cookies when you browse our website.
- Usage Information: How you interact with our website, which pages you visit, and your browsing patterns.
3. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders
- To manage your account and provide customer support
- To improve our products and services
- To send you marketing communications (with your consent)
- To comply with legal obligations
- To detect and prevent fraud
4. How We Share Your Information
We may share your information with third parties in the following circumstances:
- With delivery partners to fulfill your orders
- With payment processors to complete transactions
- With service providers who help us operate our business
- With law enforcement when required by law
We do not sell your personal information to third parties.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings, but this may affect your ability to use certain features of our website.
6. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the following rights:
- The right to access your personal data
- The right to correct inaccurate data
- The right to request deletion of your data
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent
To exercise these rights, please contact us using the information provided below.
8. Children's Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@grilldelights.com
Phone: +966 56 583 5035
Address: 123 Grill Street, Riyadh, Saudi Arabia